Norwood House

About Us

Norwood House is a residential care home in Scarborough, North Yorkshire, caring for people living with dementia.

Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather put that first than have somebody discover it elsewhere. It is not the rating we want and we are not going to talk around it. There is an improvement plan in place, we are working through it with our staff, the people who live here and their families, and anyone considering a move is entitled to ask precisely what is changing, who is accountable for it and what evidence there is that it is taking hold.

The life of the home carries on meanwhile and it matters to the people in it. Dementia care rewards attention to small things. Knowing that somebody takes their tea strong, that another person wants the curtains open before anything else happens, that a particular song settles a difficult hour. We record those things, pass them between shifts and keep asking families to tell us more.

Respite stays are available. We would encourage families to visit, ask hard questions and judge our progress directly.

Common questions about Norwood House

Where is Norwood House located?

Norwood House is a residential care home in Scarborough, North Yorkshire, YO11 2DJ. You can view its exact location and get directions from the map on this page.

What type of care does Norwood House provide?

Norwood House is registered to provide residential personal care, with support that includes Dementia care, Respite care. The full list of services is shown on this page.

What is Norwood House's CQC rating?

Norwood House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 July 2026. You can read the full CQC report from the link on this page.

Does Norwood House provide dementia care?

Yes. Norwood House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Norwood House offer respite or short-term care?

Yes. Norwood House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Norwood House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Norwood House

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Norwood House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Norwood House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Norwood House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 6 July 2026
• Report published: 6 July 2026

Overall: Requires Improvement

• Safe: Requires Improvement
• Effective: Requires Improvement
• Caring: Good
• Responsive: Requires Improvement
• Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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