The Ferns Care Home

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About Us

We at The Ferns Care Home offer residential care in the coastal town of North Shields, providing a welcoming home for older people, younger adults, and those living with dementia or mental health needs. Nestled within the North Tyneside community, our home is a place where compassionate support meets everyday comfort.

Our setting in the NE postcode area places us within easy reach of the amenities and familiar surroundings of North Shields, allowing residents to remain close to the community and loved ones they know. The local area offers a blend of coastal charm and town convenience, and our home is designed to feel warm, familiar, and reassuring from the moment you step through the door. We aim to create an environment where residents can relax, socialise, and feel truly at home.

Our specialisms reflect the breadth of experience we bring to caring for adults with varied needs. For older people and those requiring residential care, we provide gentle daily support with personal care, meals, and companionship, allowing residents to enjoy their days with dignity and independence wherever possible. For those living with dementia, we take a patient, person centred approach, focusing on familiar routines, meaningful activities, and calm surroundings that help reduce anxiety and support wellbeing. Our experience in supporting adults with mental health needs means we understand the importance of stability, empathy, and consistent relationships, and we work closely with each individual to tailor support around their preferences and goals.

We also welcome younger adults who may benefit from residential support, recognising that care is never one size fits all. Whether someone joins us for the long term or for a shorter respite stay, we take the time to understand their story, their interests, and what makes them feel comfortable. Respite care can be a valuable option for families, offering peace of mind and a well earned break for regular carers, whilst ensuring their loved one is looked after by an attentive team in a safe setting.

Our most recent CQC inspection, carried out in March 2022, gave us an overall rating of Requires Improvement. We were pleased to be rated Good for being Effective, Caring, and Responsive, which reflects the warmth of our team and the meaningful relationships we build with residents and families. The areas identified as Requires Improvement, in Safe and Well led, are ones we take seriously, and we are committed to ongoing development to strengthen these aspects of our home. We believe openness matters, and we welcome conversations with families about how we are working to improve and what quality care looks like at The Ferns.

Choosing a care home is one of the most important decisions a family can make, and we understand the questions, hopes, and concerns that come with it. If you are exploring residential, dementia, mental health, or respite care in North Shields, we would be delighted to hear from you. Please get in touch to arrange a visit, meet our team, and see for yourself the caring community we have built at The Ferns Care Home.

Common questions about The Ferns Care Home

Where is The Ferns Care Home located?

The Ferns Care Home is a residential care home in North Shields, North Tyneside, NE29 9AT. You can view its exact location and get directions from the map on this page.

What type of care does The Ferns Care Home provide?

The Ferns Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Ferns Care Home's CQC rating?

The Ferns Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 June 2026. You can read the full CQC report from the link on this page.

Does The Ferns Care Home provide dementia care?

Yes. The Ferns Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Ferns Care Home offer respite or short-term care?

Yes. The Ferns Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Ferns Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Ferns Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Ferns Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Ferns Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Ferns Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Ferns Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 June 2026
  • Report published: 22 June 2026

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Requires Improvement
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North East

The Ferns Care Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from The Ferns Care Home. Actual fees depend on the room, the level of care and how it is funded.

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