United Response - 60 Woodland Way

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About Us

We are United Response at Woodland Way in Mitcham, a residential care home in the London Borough of Merton supporting adults with a learning disability and autistic adults. We provide accommodation and personal care, and we also offer respite stays.

Our starting point is the person's own life rather than a service plan. We spend time learning how somebody communicates, what they want their week to contain, what they can do for themselves and where they would like support, and we write that down in a form they can use. Support is agreed with the person, and with family or an advocate where they want them involved, and it is reviewed when things change rather than at whatever interval suits the paperwork.

We try hard not to take over. Where a person can do something themselves, our job is to make that possible, even when doing it for them would be faster. Keeping the week predictable matters too, because uncertainty is more often the cause of distress than the events themselves.

We also support people to keep their own connections going, whether that is family, friends, work, college or things they enjoy locally. A home should be a base, not the whole of somebody's world.

Our most recent overall rating from the Care Quality Commission is good.

If you would like to visit or talk through a possible placement, please get in touch and we will arrange it.

Common questions about United Response - 60 Woodland Way

Where is United Response - 60 Woodland Way located?

United Response - 60 Woodland Way is a residential care home in Mitcham, Merton, CR4 2DY. You can view its exact location and get directions from the map on this page.

What type of care does United Response - 60 Woodland Way provide?

United Response - 60 Woodland Way is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is United Response - 60 Woodland Way's CQC rating?

United Response - 60 Woodland Way is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 March 2023. You can read the full CQC report from the link on this page.

Does United Response - 60 Woodland Way offer respite or short-term care?

Yes. United Response - 60 Woodland Way offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact United Response - 60 Woodland Way

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

More about the care at United Response - 60 Woodland Way

What each type of care involves, and the questions worth asking when you call or visit.

Respite Care

A short break at United Response gives the person a change of scene and gives a regular carer time to rest, recover or go away. Homes commonly ask for a minimum stay of one or two weeks and want medication, clothing, familiar items and key contacts sent in ahead. It can also work as a low pressure trial before any decision about a permanent move. Enquire early, as respite rooms in Merton are often booked well in advance.

Questions families ask about United Response - 60 Woodland Way

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. United Response - 60 Woodland Way is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. United Response - 60 Woodland Way is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. United Response - 60 Woodland Way offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 March 2023
  • Report published: 29 March 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

United Response - 60 Woodland Way has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from United Response - 60 Woodland Way. Actual fees depend on the room, the level of care and how it is funded.

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