Brook House

Brook House is a residential care home in Gillingham, Medway (ME7 4EA).

About Brook House

Brook House in Gillingham is a residential care home supporting older people and younger adults, including people with mental health needs. We offer respite stays as well as permanent places. What we are for is helping people live settled, ordinary lives, and most of what that takes is not clinical. People here have their own rooms and make them their own, keep their own hours, come and go, and have a real say in what is bought and cooked. We encourage people to do as much for themselves as they want to, and to take on more when they are ready, because a house where everything is done for you is a house where confidence drains away. People tell us that steadiness and clear expectations help more than reassurance does, so we try to be predictable and straightforward. We are consistent about how the house runs, we say what we mean, and we do not pretend a difficulty is not there. Where somebody is unwell we act early and work with community mental health teams and GPs rather than in isolation. Support with medication, appointments, money and the practical running of a life is given as the person has agreed, and recorded so the whole team works the same way. We are registered with and regulated by the Care Quality Commission, and anyone considering a place is welcome to visit.

Care provided at Brook House

Read the full inspection report on the CQC website.

Common questions about Brook House

Where is Brook House located?

Brook House is a residential care home in Gillingham, Medway, ME7 4EA. You can view its exact location and get directions from the map on this page.

What type of care does Brook House provide?

Brook House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

Does Brook House offer respite or short-term care?

Yes. Brook House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Brook House

Can Mum or Dad stay here if their dementia gets worse?

No. Brook House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Brook House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Brook House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Brook House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Brook House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Brook House. Actual fees depend on the room, the level of care and how it is funded.

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