Willowbrook

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About Us

We are a residential care home in Leicester supporting adults with a wide range of needs. The people who live here include younger adults, adults with learning disabilities, autistic people, people living with mental health conditions, people with physical disabilities, people with loss of sight or hearing and people whose difficulties have involved alcohol or drugs.

The house is run as a household rather than a service. Everyone has their own room and their own belongings, and the week is worked out between the people who live here and the staff supporting them. For adults who have often had decisions taken on their behalf, that ordinary degree of control is central to what we are trying to do.

We also take people as they are. Several of those living here have had a difficult road and have met plenty of judgement along the way, and they will not meet it from us. What helps is staff who are steady, who do not moralise and who know a person well enough to see difficulty coming rather than only reacting once it has arrived.

Where consistency matters, as it often does for autistic people, we keep staffing as settled as we can. Respite stays are available alongside longer places.

Our most recent inspection by the Care Quality Commission rated us good overall. Please come and visit and ask us whatever you need to.

Common questions about Willowbrook

Where is Willowbrook located?

Willowbrook is a residential care home in Leicester, Leicester, LE5 2HY. You can view its exact location and get directions from the map on this page.

What type of care does Willowbrook provide?

Willowbrook is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Substance misuse support. The full list of services is shown on this page.

What is Willowbrook's CQC rating?

Willowbrook is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 August 2019. You can read the full CQC report from the link on this page.

Does Willowbrook offer respite or short-term care?

Yes. Willowbrook offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Willowbrook

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Willowbrook

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Willowbrook is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Willowbrook is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Willowbrook offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Willowbrook supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 August 2019
  • Report published: 10 August 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East Midlands

Willowbrook has not published its fees yet. These are typical weekly fees for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Willowbrook. Actual fees depend on the room, the level of care and how it is funded.

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