The Willows Residential Care Home

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About Us

The Willows Residential Care Home is in Thornton Cleveleys, supporting adults with a learning disability and autistic adults. We also offer respite stays.

We run this as a household rather than a service with bedrooms attached. People choose how their rooms look, what they eat, when they get up and how much of the day they spend in company. Those choices are not an extra laid on top of the care. They are most of what makes a place worth living in, and they take consistent effort to protect when staff change and pressures build.

Support is planned around what each person wants to be able to do rather than only around risk. Cooking, shopping, managing money, using the bus, getting to college, work or activities, and keeping up with family and friends. Where somebody needs a great deal of help, we still look hard for the parts they can take on themselves, because independence disappears quietly unless someone is watching for it.

Communication and environment get real attention. We learn how each person tells us what they want, including those who use little or no speech, and we adjust to them rather than the reverse. Noise, lighting, predictability and having somewhere quiet to retreat to all shape how a day turns out.

Our most recent overall rating from the Care Quality Commission is good. Please get in touch to visit.

Common questions about The Willows Residential Care Home

Where is The Willows Residential Care Home located?

The Willows Residential Care Home is a residential care home in Thornton-Cleveleys, Lancashire, FY5 1BN. You can view its exact location and get directions from the map on this page.

What type of care does The Willows Residential Care Home provide?

The Willows Residential Care Home is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is The Willows Residential Care Home's CQC rating?

The Willows Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 January 2023. You can read the full CQC report from the link on this page.

Does The Willows Residential Care Home offer respite or short-term care?

Yes. The Willows Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Willows Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Willows Residential Care Home

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Willows Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Willows Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Willows Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 January 2023
  • Report published: 24 January 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

The Willows Residential Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from The Willows Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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