Chatterton Hey

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About Us

We are a residential care home in Bury supporting adults with a broad range of needs. People come to us in very different circumstances, and rather than offer one narrow kind of care we try to understand what a particular person needs in order to live comfortably and with some say over their own day.

We support older people who need help with personal care, mobility and daily life, and people living with dementia, where consistency of staff and routine matters more than anything else. We support adults with a learning disability and autistic adults, and younger adults for whom a smaller household works better than a large one. We also support people living with mental health needs, people with a physical disability and people with a visual or hearing impairment, and we work with people recovering from problems with alcohol or drugs, which asks for patience and an absence of judgement.

Respite stays are available, giving families a planned break or letting someone try the home before any longer decision is made.

Our most recent overall rating from the Care Quality Commission is good. We would far rather hear about a problem early and directly, so we ask residents and relatives regularly and we act on what they tell us.

If you would like to visit and talk through whether we could help, please get in touch.

Common questions about Chatterton Hey

Where is Chatterton Hey located?

Chatterton Hey is a residential care home in Bury, Lancashire, BL0 0QH. You can view its exact location and get directions from the map on this page.

What type of care does Chatterton Hey provide?

Chatterton Hey is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Chatterton Hey's CQC rating?

Chatterton Hey is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 June 2019. You can read the full CQC report from the link on this page.

Does Chatterton Hey provide dementia care?

Yes. Chatterton Hey supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Chatterton Hey offer respite or short-term care?

Yes. Chatterton Hey offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Chatterton Hey

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Chatterton Hey

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Chatterton Hey is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Chatterton Hey is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Chatterton Hey offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Chatterton Hey supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 20 June 2019
  • Report published: 20 June 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Chatterton Hey has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Chatterton Hey. Actual fees depend on the room, the level of care and how it is funded.

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