Hillside

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About Us

Here at Hillside, we offer residential care for a range of people across different stages of life and with varying needs. Based in Burnley, Lancashire, we are proud to be part of this community and to provide a place where people can feel genuinely at home.

We support older adults, younger adults, and people living with a learning disability or autism, as well as those experiencing mental health difficulties. We also provide respite care for people who need a short break from their usual living arrangements, whether that is to give family carers some breathing space or simply to try something different in a supported environment.

What matters most to us is that every person who comes through our doors is treated as an individual. We take time to understand what people enjoy, what they find difficult, and how they like their day to look. Care plans are built around the person, not the other way around, and we regularly review these to make sure they still reflect what someone needs and wants.

Our team works hard to create a relaxed and welcoming atmosphere. We believe that feeling safe and comfortable is the foundation of everything else, and we try to foster a sense of community within Hillside so that people genuinely feel they belong here rather than simply reside here.

We know that choosing a care home, whether for yourself or someone close to you, is a significant decision. We welcome visits and conversations at any stage of that process, and we are always happy to answer questions or show you around so you can get a real feel for who we are.

If you would like to find out more about life at Hillside or discuss whether we might be the right fit, please do not hesitate to get in touch.

Common questions about Hillside

Where is Hillside located?

Hillside is a residential care home in Burnley, Lancashire, BB11 5PE. You can view its exact location and get directions from the map on this page.

What type of care does Hillside provide?

Hillside is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

Does Hillside offer respite or short-term care?

Yes. Hillside offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Hillside

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Hillside

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Hillside is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Hillside is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Hillside offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Hillside supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 28 January 2026

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Hillside has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Hillside. Actual fees depend on the room, the level of care and how it is funded.

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