Southlands
Southlands is a residential care home in Maidstone, Kent (ME17 1HH). It holds a CQC rating of Good.
About Southlands
We at Southlands are proud to offer a welcoming residential care home in the heart of Maidstone, Kent, where adults with learning disabilities and autism can truly feel at home. Our setting has been thoughtfully designed to provide a calm, supportive environment where every resident is valued as an individual. Nestled within the familiar surroundings of Maidstone, our home benefits from the warmth of a close community whilst offering the peace and privacy that residents and their families appreciate. The ME postcode area places us conveniently for loved ones travelling from across Kent and the wider South East, making visits easy and regular contact simple to maintain. Our home has been arranged to feel comfortable and homely, with spaces that encourage both sociable moments and quiet reflection, allowing each person to enjoy their day in the way that suits them best. Our specialism in supporting adults with learning disabilities and autism shapes everything we do. We understand that meaningful care goes far beyond meeting basic needs. It is about helping each resident to live a full, dignified life, with choices, routines, and relationships that bring genuine happiness. Our approach is centred on understanding the unique personality, preferences, and aspirations of every individual who lives with us. Whether someone enjoys structured daily routines, creative pursuits, time in the community, or simply the comfort of familiar surroundings, we work patiently and respectfully to make that possible. For families, this means knowing that your loved one is being supported by people who genuinely care about their wellbeing and who take the time to learn what matters most to them. We place great importance on communication, keeping relatives informed and involved, and welcoming them as partners in the care journey. Building trust takes time, and we are committed to that process every single day. The Care Quality Commission has rated Southlands as Good across all five domains, including Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the dedication of our team and our ongoing commitment to delivering care that families can rely on. A Good rating across every area provides reassurance that the fundamentals of safety, kindness, and professional standards are being met with care and attention. Choosing a care home is one of the most significant decisions a family can make, and we understand the emotions involved. We at Southlands warmly invite you to get in touch, ask questions, and learn more about how we might support your loved one. Whatever your circumstances, we are here to listen with compassion and to help you take the next step with confidence.
Care provided at Southlands
- Learning disability and autism support
- Respite care
- Last CQC inspection: 10 February 2018
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Southlands. Report published 10 February 2018.
- 20 December 2017
- 6 places, 6 people were using the service at the time
Safe
Inspectors found arrangements in place to keep people safe and protect them from abuse. Risk assessments were individual to each person and aimed to reduce risk while supporting independence. People received their medicines safely, and there were enough staff with the right skills on duty.
Effective
Inspectors found that people's needs and choices were assessed before and after they moved in. Staff received the training and support they needed, and they understood their responsibilities under the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards. People's food and drink needs were assessed and recorded, and staff supported people to see health care professionals when needed.
Caring
Inspectors found that people were treated with kindness by staff. Staff respected people's privacy and dignity.
Responsive
Inspectors found that people received a personalised service which put them at the centre of their care. Support plans gave staff specific guidance on how each person wanted to be supported. Care was planned with people and their relatives and reviewed regularly, and the complaints procedure was available in an accessible format.
Well-led
Inspectors found that there was a registered manager at the time of the visit. Systems were in place to monitor the quality of the service. A range of checks and audits was carried out to make sure the service was safe and of good quality.
Since the last inspection
Rated Good in February 2018, the same overall rating as before (Good).
Effective moved from Requires improvement to Good; Safe is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 20 December 2017: Routine inspection
- 28 September 2015: Routine inspection
- 9 September 2014: Routine inspection
- Date not held: This inspection we set out to answer our five questions;
- 23 May 2013: Routine inspection
- 8 August 2012: Inspection looking at part of the service
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Southlands compares in Maidstone
Measured against the 45 care homes registered in Maidstone. The dark dot is this home.
- Size
- 6 places. Smaller than 39 of the 45 homes. The local average is 41 places.
- CQC rating
- Good. 34 of the 45 homes (76%) are rated Good or Outstanding. Across Kent the figure is 73%.
- Latest report
- 10 February 2018. 37 of the 45 homes have published a newer inspection report since.
- Registered
- December 2010. One of the longer established homes. 35 of the 45 registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Maidstone.
The local picture: Maidstone
What the numbers say about care for older people in Maidstone, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 19,200. Rising to 22,400 by 2035, up 17%
- People aged 85 and over: 5,200. Rising to 7,900 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,500. Rising to 3,200 by 2035, up 28%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 79. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed. 4 changed owner, covering 174 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Southlands
Facts from public registers, and what is close by.
- Registered with CQC
- 3 December 2010, so 15 years.
- Run by
- Counticare Limited, which runs 11 adult social care services in England. All 11 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Southlands
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Maidstone Hospital, Maidstone, 8.7 miles away
It is about 8.7 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Len Valley Practice, 2 miles away
- Langley Surgery, 3.6 miles away
- Sutton Valence Group Practice, 4.1 miles away
Nearest dentists
- Lenham Dental Surgery, 1.8 miles away (NHS.uk details)
- K2 Smiles Ltd, 4.9 miles away (NHS.uk details)
- Senacre Dental Practice, 5.3 miles away (NHS.uk details)
Nearest pharmacies
- Saxon Warrior Pharmacy, 1.8 miles away
- Paydens Ltd, 5 miles away
- Paydens Pharmacy, 5.1 miles away
Nearest railway stations
- Harrietsham Station, 0.3 miles away
- Lenham Station, 1.4 miles away
- Hollingbourne Station, 2.7 miles away
Around Southlands
- H: Southlands
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Southlands
Where is Southlands located?
Southlands is a residential care home in Maidstone, Kent, ME17 1HH. You can view its exact location and get directions from the map on this page.
What type of care does Southlands provide?
Southlands is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Southlands's CQC rating?
Southlands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 February 2018. You can read the full CQC report from the link on this page.
Does Southlands offer respite or short-term care?
Yes. Southlands offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Southlands
Can Mum or Dad stay here if their dementia gets worse?
No. Southlands is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Southlands is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Southlands offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Southlands has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Southlands. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Maidstone
- Aspen House — CQC Good
- Bowercroft Care — CQC Good
- Cedardale Residential Home — CQC Good
- Chippendayle Lodge Residential Care Home — CQC Good
- Church Lane — CQC Good
- Eastfield — CQC Good
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