The Island Residential Home
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Physical Disability
- Younger Adults
- Respite Care
- CQC: Good
- Care Home
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About Us
The Island Residential Home is a care home on the Isle of Sheppey. We provide residential care for older people and younger adults, we support people living with dementia and people with a physical disability, and we offer respite stays alongside permanent places.
Being a small home on the Island shapes what we are. People are known in detail rather than in general, the day can be arranged around individuals instead of a rota, and a change in somebody's mood or appetite is noticed the same day rather than at a monthly review. Many of our residents have lived locally all their lives, their families are close by, and we would far rather relatives dropped in than booked a visit.
The day belongs to the people living here. They decide when to get up, what to eat and where to spend their time. Rooms belong to the people in them, with their own furniture and pictures.
For those living with dementia, we start from the person's own history. What they did for a living, who their family are and what their afternoons used to look like usually explains more than anything in a file.
Our most recent overall rating from the Care Quality Commission is good.
Please come and visit if you are considering care locally.
Common questions about The Island Residential Home
Where is The Island Residential Home located?
The Island Residential Home is a residential care home in Isle of Sheppey, Kent, ME12 4LH. You can view its exact location and get directions from the map on this page.
What type of care does The Island Residential Home provide?
The Island Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Island Residential Home's CQC rating?
The Island Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 November 2019. You can read the full CQC report from the link on this page.
Does The Island Residential Home provide dementia care?
Yes. The Island Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Island Residential Home offer respite or short-term care?
Yes. The Island Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact The Island Residential Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about The Island Residential Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Island Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
No. The Island Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. The Island Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
Yes. The Island Residential Home supports younger adults as well as older people. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 20 November 2019
- Report published: 20 November 2019
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of The Island Residential Home. Report published 22 September 2021.
- 30 June 2021
- 34 places, 29 people were using the service at the time
Safe
Inspectors found that staff had been recruited safely. The premises were clean and free from odours, and the infection prevention and control policy was up to date. Risks to people's safety were well managed, and medicines were well managed.
Effective
Inspectors found that people's needs were assessed before they moved in. These assessments were used to plan care and to decide the staffing hours and skills needed. Staff were competent, knowledgeable and well trained, and they worked closely with the GP and other health professionals.
Well-led
Inspectors found that the management team carried out checks to review the quality of the service. The management team promoted an open culture, and staff felt listened to and valued. A breach of legal requirements about good governance was found at the 2019 inspection. At this inspection the provider was no longer in breach of regulations.
What people told the inspectors
People and relatives gave positive feedback about the service. They told inspectors that staff were kind.
I can’t fault the carers A person living at the home
Since the last inspection
Rated Good in September 2021, up from Requires improvement.
Safe moved from Requires improvement to Good; Effective moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Caring is still Good; Responsive is still Good.
- 22 September 2021: Inspection looking at part of the service, rated Good. This inspection gave the current rating.
- 25 December 2020: Inspection looking at part of the service
- 20 November 2019: Routine inspection, rated Requires improvement
- 4 April 2019: Routine inspection, rated Inadequate
- 20 April 2018: Routine inspection, rated Requires improvement
- 4 November 2017: Inspection looking at part of the service, rated Requires improvement
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How The Island Residential Home compares in Swale
Measured against the 25 care homes for older people registered in Swale. The dark dot is this home.
- Size
- 35 places. Smaller than 14 of the 25 homes. The local average is 36 places.
- CQC rating
- Good. 18 of the 25 homes (72%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 22 September 2021. 14 of the 25 homes have published a newer inspection report since.
- Registered
- November 2015. 12 of the 25 homes registered more recently.
- Care offered
- Dementia care. Of the 25 homes, 16 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 18 of the 22 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Swale.
The local picture: Swale
What the numbers say about care for older people in Swale, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Island Residential Home
Facts from public registers, and what is close by.
- Registered with CQC
- 25 November 2015, so 10 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 18 December 2025.
- Run by
- The Island Residential Home Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Island Residential Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Southend University Hospital, Southend-on-Sea, 14.5 miles away
It is about 14.5 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Whitstable Medical Practice, 5.8 miles away
- Faversham Medical Practice, 5.9 miles away
- Faversham Medical Group, 6 miles away
Nearest dentists
- Swaleside (Dental Practice), 2.6 miles away (NHS.uk details)
- 87a High Street [dental Practice], 2.6 miles away (NHS.uk details)
- Hillton Dentistry Minster, 5.2 miles away (NHS.uk details)
Nearest pharmacies
- Leysdown Pharmacy, 0.2 miles away
- Tyrrell & Jones Seasalter, 5.3 miles away
- Minster Pharmacy, 5.3 miles away
Nearest railway stations
- Whitstable Station, 5.8 miles away
- Faversham Station, 6.1 miles away
- Teynham Station, 6.5 miles away
Around The Island Residential Home
- H: The Island Residential Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
The Island Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from The Island Residential Home. Actual fees depend on the room, the level of care and how it is funded.
Contact The Island Residential Home
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
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