Ravenlea
Ravenlea is a residential care home in Folkestone, Kent (CT20 2JU). It holds a CQC rating of Good.
About Ravenlea
Ravenlea is a residential care home in Folkestone, Kent. We support adults with learning disabilities and autism and adults with physical disabilities, including younger adults building their own adult lives. We run this as a home, not a placement. The people who live here choose how their rooms look, what goes on the shopping list, what happens at the weekend and how much company they want. Our staff are here to make those choices workable, with support that might mean personal care, help with money and appointments, practical assistance to get out and about, or backing somebody to try something they have not done before. Autism support is worked out individually rather than applied as a policy. We pay attention to sensory needs, to how much notice somebody wants before anything changes, and to the ways people show discomfort that have nothing to do with words. What we learn is written down so that support does not change with the shift rota. For residents with physical disabilities, much of the work is practical: the right equipment, enough time, and careful attention to what a person can still do independently so that assistance does not quietly become substitution. Respite stays are available as well, giving families a planned break. Our most recent overall rating from the Care Quality Commission is good. Visitors are welcome and we are glad to show people round.
Care provided at Ravenlea
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 7 March 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Ravenlea. Report published 7 March 2019.
- 16 January 2019
- 7 places, 6 people were using the service at the time
Safe
Inspectors found medicines were well managed and stored safely, with clear guidance for staff. Risks to people were assessed individually, and there were enough suitably trained and safely recruited staff. The home was clean and well maintained, and lessons were learnt from accidents and incidents.
Effective
Inspectors found staff had the right induction, training and ongoing support to do their job. People were supported to eat and drink enough to keep a balanced diet and were given choice with their meals. Health and social care professionals were involved in people's care, and people accessed the healthcare they needed.
Caring
Inspectors found the management team promoted a culture of kindness, respect and compassion. Staff were attentive to people and protected their privacy and dignity. People were encouraged to be as independent as possible, and visitors were made welcome.
Responsive
Inspectors found care plans were person centred and up to date. Where known, people's wishes about their end of life care were recorded, and people were encouraged to take part in activities they enjoyed. There had not been any complaints, and people could raise concerns with the registered manager.
Well-led
Inspectors found people were happy with the management of the service, and there was a positive, person centred and professional culture. The registered manager had good oversight of quality and safety, and risks were clearly understood and managed. The management team promoted continuous learning by reviewing audits, feedback and incidents and making changes as a result.
What people told the inspectors
Inspectors found people were happy with the management of the service. The report also says the service had received positive feedback.
Since the last inspection
Rated Good in March 2019, up from Requires improvement.
Safe moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Effective is still Good; Caring is still Good; Responsive is still Good.
- 7 March 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 16 January 2018: Routine inspection, rated Requires improvement
- 8 September 2016: Routine inspection, rated Requires improvement
- 3 April 2014: Routine inspection
- 20 September 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Ravenlea compares in Folkestone and Hythe
Measured against the 77 care homes registered in Folkestone and Hythe. The dark dot is this home.
- Size
- 7 places. Smaller than 49 of the 77 homes. The local average is 21 places.
- CQC rating
- Good. 58 of the 77 homes (75%) are rated Good or Outstanding. Across Kent the figure is 73%.
- Latest report
- 7 March 2019. 51 of the 77 homes have published a newer inspection report since.
- Registered
- August 2012. 28 of the 77 homes registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Folkestone and Hythe.
The local picture: Folkestone and Hythe
What the numbers say about care for older people in Folkestone and Hythe, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,700. Rising to 18,000 by 2035, up 15%
- People aged 85 and over: 4,000. Rising to 6,200 by 2035, up 57%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 88. Kent average is 77.
- Care homes, last 12 months: 1 opened, 0 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Ravenlea
Facts from public registers, and what is close by.
- Registered with CQC
- 22 August 2012, so 14 years.
- Run by
- Lothlorien Community Limited, which runs 7 adult social care services in England. 6 of the 7 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Ravenlea
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 11.3 miles away
It is about 11.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Sandgate Road Surgery, 0.4 miles away
- Manor Clinic, 0.6 miles away
- White House Surgery, 0.7 miles away
Nearest dentists
- Bupa Dental Care Folkestone, 0.8 miles away (NHS.uk details)
- Cheriton Dental Practice, 0.8 miles away (NHS.uk details)
- Leas Dental Studio, 0.8 miles away (NHS.uk details)
Nearest pharmacies
- Folkestone Pharmacy, 0.4 miles away
- Central Pharmacy, 0.5 miles away
- Paydens Pharmacy, 0.7 miles away
Nearest railway stations
- Folkestone West Station, 0.3 miles away
- Folkestone Central Station, 0.4 miles away
- Sandling Station, 4.1 miles away
Around Ravenlea
- H: Ravenlea
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Ravenlea
Where is Ravenlea located?
Ravenlea is a residential care home in Folkestone, Kent, CT20 2JU. You can view its exact location and get directions from the map on this page.
What type of care does Ravenlea provide?
Ravenlea is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Ravenlea's CQC rating?
Ravenlea is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 March 2019. You can read the full CQC report from the link on this page.
Does Ravenlea offer respite or short-term care?
Yes. Ravenlea offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Ravenlea
Can Mum or Dad stay here if their dementia gets worse?
No. Ravenlea is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Ravenlea is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Ravenlea offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Ravenlea supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Ravenlea has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Ravenlea. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Folkestone
- 95 Ashley Avenue — CQC Good
- Blythson - 3 Ashley Avenue — CQC Good
- Blythson - 5 Ashley Avenue — CQC Good
- Brampton Lodge — CQC Good
- Broadmeadow — CQC Good
- Broadstreet House — CQC Good
Browse all care homes in Folkestone.