Grosvenor Court
Grosvenor Court is a residential care home in Folkestone, Kent (CT19 5HP). It holds a CQC rating of Good.
About Grosvenor Court
We at Grosvenor Court are proud to offer a warm, welcoming residential care home in the coastal town of Folkestone, Kent, where every resident is supported to live life with dignity, purpose, and joy. Our home provides specialist residential care for adults, with particular expertise in supporting individuals with learning disabilities and autism, as well as offering respite care for those who need shorter stays. Nestled within the CT postcode area of Folkestone, our home benefits from the gentle pace and friendly community spirit that this part of the Kent coast is known for. Residents enjoy comfortable surroundings designed to feel like home rather than an institution, with communal spaces that encourage friendship and quieter areas for reflection or personal time. The town itself offers easy access to seafront walks, local shops, and community amenities, all of which help our residents feel connected to the wider world around them. Our specialism in supporting adults with learning disabilities and autism sits at the very heart of what we do. We understand that every individual is unique, and we take the time to truly get to know each person we care for, tailoring support to their personal preferences, routines, and aspirations. For families, this means the reassurance of knowing that a loved one is being cared for by people who genuinely understand their needs, communicate with patience and warmth, and champion their independence at every opportunity. Whether it is support with daily living, encouragement to pursue hobbies and interests, or simply the comfort of a familiar face, our approach is always person centred and respectful. Respite care is another important part of what we offer, giving family carers the opportunity to take a well earned break whilst their loved one enjoys a change of scene in safe, capable hands. Short stays are planned carefully to ensure that guests feel welcomed and settled from the moment they arrive, and many families find that respite with us becomes a valued and trusted arrangement. We are proud that the Care Quality Commission has rated us Good overall, with Good ratings across all five key domains of Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the care we provide meets the standards expected of a quality residential setting, and that our team is committed to maintaining and building upon this in everything we do. Choosing the right home for someone you love is one of the most important decisions a family can make, and we understand the care and thought that goes into it. If you would like to learn more about life at Grosvenor Court, we warmly invite you to get in touch, arrange a visit, and see for yourself the caring community we have built here in Folkestone. Whatever your questions, we are here to listen and to help.
Care provided at Grosvenor Court
- Learning disability and autism support
- Respite care
- Last CQC inspection: 24 May 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Grosvenor Court. Report published 24 May 2019.
- 18 February 2019.
- 13 places, 8 people were using the service at the time
Safe
Inspectors found there were enough staff and that recruitment had improved. The provider had carried out suitable checks to make sure staff were suitable to work with people. Medicines practice had improved, including how medicines were stored and kept available.
Effective
Inspectors found staff had the skills and training needed to support people. Guidance was in place so staff could support people in a consistent way. Records were up to date and reviewed.
Caring
Inspectors found staff were kind. People were happy, and staff engaged with them in a kind way. People were encouraged to increase their independence, and the service supported them to keep relationships with family and friends.
Responsive
Inspectors found people were busy and took part in activities during the visit. People and relatives felt able to raise concerns if they had them. Choice, independence and inclusion were evident in the support people received.
Well-led
A registered manager was now in post, and the breaches in regulations found at the last inspection were now met. Systems to assess, monitor and improve the service were robust. The registered manager and staff worked with a clear vision for the service.
What people told the inspectors
Feedback from a relative and inspectors' own observations of the care provided were positive. People and relatives commented on the attitudes of staff.
Since the last inspection
Rated Good in May 2019, up from Requires improvement.
Safe moved from Inadequate to Good; Effective moved from Requires improvement to Good; Caring moved from Requires improvement to Good; Responsive moved from Requires improvement to Good; Well-led moved from Requires improvement to Good.
- 24 May 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 1 December 2018: Routine inspection, rated Requires improvement
- 8 August 2017: Routine inspection, rated Requires improvement
- 23 May 2016: Routine inspection, rated Requires improvement
- 30 March 2015: Routine inspection, rated Requires improvement
- 1 January 2014: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Grosvenor Court compares in Folkestone and Hythe
Measured against the 77 care homes registered in Folkestone and Hythe. The dark dot is this home.
- Size
- 13 places. Larger than 38 of the 77 homes. The local average is 21 places.
- CQC rating
- Good. 58 of the 77 homes (75%) are rated Good or Outstanding. Across Kent the figure is 73%.
- Latest report
- 24 May 2019. 47 of the 77 homes have published a newer inspection report since.
- Registered
- December 2010. 57 of the 77 homes registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Folkestone and Hythe.
The local picture: Folkestone and Hythe
What the numbers say about care for older people in Folkestone and Hythe, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,700. Rising to 18,000 by 2035, up 15%
- People aged 85 and over: 4,000. Rising to 6,200 by 2035, up 57%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 88. Kent average is 77.
- Care homes, last 12 months: 1 opened, 0 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Grosvenor Court
Facts from public registers, and what is close by.
- Registered with CQC
- 3 December 2010, so 15 years.
- Run by
- Counticare Limited, which runs 11 adult social care services in England. All 11 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Grosvenor Court
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 11.5 miles away
It is about 11.5 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Manor Clinic, 0.4 miles away
- Guildhall Street Surgery, 0.5 miles away
- Sandgate Road Surgery, 0.6 miles away
Nearest dentists
- Portman Smile Clinic Folkestone, 0.6 miles away (NHS.uk details)
- Bupa Dental Care Folkestone, 0.6 miles away (NHS.uk details)
- Blackbull Road Dental Surgery, 0.6 miles away (NHS.uk details)
Nearest pharmacies
- Central Pharmacy, 0.3 miles away
- Guildhall Pharmacy, 0.5 miles away
- Folkestone Pharmacy, 0.6 miles away
Nearest railway stations
- Folkestone Central Station, 0.2 miles away
- Folkestone West Station, 0.5 miles away
- Sandling Station, 4.4 miles away
Around Grosvenor Court
- H: Grosvenor Court
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Grosvenor Court
Where is Grosvenor Court located?
Grosvenor Court is a residential care home in Folkestone, Kent, CT19 5HP. You can view its exact location and get directions from the map on this page.
What type of care does Grosvenor Court provide?
Grosvenor Court is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Grosvenor Court's CQC rating?
Grosvenor Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 May 2019. You can read the full CQC report from the link on this page.
Does Grosvenor Court offer respite or short-term care?
Yes. Grosvenor Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Grosvenor Court
Can Mum or Dad stay here if their dementia gets worse?
No. Grosvenor Court is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Grosvenor Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Grosvenor Court offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Grosvenor Court has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Grosvenor Court. Actual fees depend on the room, the level of care and how it is funded.
Explore more
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