Cumbria House Care Home
Cumbria House Care Home is a residential care home in Folkestone, Kent (CT20 2PG). It holds a CQC rating of Good.
About Cumbria House Care Home
Here at Cumbria House Care Home, we offer residential and respite care for older people in the heart of Folkestone, Kent. We are proud to have received a "Good" rating from the Care Quality Commission, which reflects the genuine commitment our team brings to the people who live with us every day. We understand that choosing a care home is one of the most significant decisions a family can make, and we do not take that responsibility lightly. Our focus is on getting to know each resident as an individual, understanding their history, preferences and routines, so that life here feels familiar and comfortable rather than unfamiliar or institutional. Our residential care is designed to support older people who need a little more help with daily living, while still encouraging as much independence as possible. We also offer respite care for those who need a shorter stay, whether that is to allow a family carer to take a break or to support someone during a period of recovery. We work hard to make sure that even a short stay feels settled and unhurried. The team here genuinely enjoys spending time with residents, whether that means sharing a conversation over a cup of tea or joining in with the activities and social events that take place throughout the week. We believe that good care is rooted in good relationships, and that takes time and consistency to build. Folkestone is a town with a lot of character, and we are glad to be part of this community. If you are considering Cumbria House for yourself or someone you care about, we would warmly encourage you to get in touch and arrange a visit. It is always easier to get a true sense of a place when you can see it for yourself.
Care provided at Cumbria House Care Home
- Older person care
- Respite care
- Last CQC inspection: 22 August 2018
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Cumbria House Care Home. Report published 22 August 2018.
- 1 August 2018. The inspection was unannounced.
- 32 places, 24 people were using the service at the time
Safe
Inspectors found that staff knew how to keep people safe and how to report any suspicions of abuse. Individual risks were identified and steps were taken to reduce them. Medicines were managed and recorded appropriately, and there were suitable numbers of staff.
Effective
Inspectors found that the registered manager and deputy manager carried out an assessment with people before they moved in. People's specific dietary needs were known about and catered for. People were supported to see healthcare professionals when they needed advice or treatment.
Caring
Inspectors found that people and their relatives were happy about the staff who supported them. They said they were confident in the care they received. Staff knew people well and respected people's wish to spend time alone in their rooms.
Responsive
Inspectors found that care plans were regularly updated and reviewed to reflect people's changing needs. People had a range of activities to choose from and were asked for their views of the service. At the last inspection on 5 July 2017, CQC found a breach of Regulation 9 because people's food preferences were not always met. At this inspection, people were complimentary about the food and there was variety and choice at mealtimes.
Well-led
Inspectors found that a range of quality checks was in place and action was taken where improvements were needed. The provider now held a governance meeting once a month to oversee the service. Staff said they were well supported by the registered manager and deputy manager.
What people told the inspectors
People and their relatives told inspectors they were happy about the staff and thought the service was well run. People said they had plenty of drinks throughout the day.
Since the last inspection
Rated Good in August 2018, up from Requires improvement.
Effective moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Safe is still Good; Caring is still Good; Responsive is still Good.
- 22 August 2018: Routine inspection, rated Good. This inspection gave the current rating.
- 2 September 2017: Routine inspection, rated Requires improvement
- 1 September 2016: Routine inspection, rated Requires improvement
- 22 October 2014: Routine inspection
- 10 September 2013: Routine inspection
- 28 December 2012: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Cumbria House Care Home compares in Folkestone and Hythe
Measured against the 46 care homes for older people registered in Folkestone and Hythe. The dark dot is this home.
- Size
- 32 places. Larger than 28 of the 46 homes. The local average is 30 places.
- CQC rating
- Good. 31 of the 46 homes (67%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 22 August 2018. 35 of the 46 homes have published a newer inspection report since.
- Registered
- November 2010. One of the longer established homes. 39 of the 46 registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 31 of the 34 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Folkestone and Hythe.
The local picture: Folkestone and Hythe
What the numbers say about care for older people in Folkestone and Hythe, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,700. Rising to 18,000 by 2035, up 15%
- People aged 85 and over: 4,000. Rising to 6,200 by 2035, up 57%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 88. Kent average is 77.
- Care homes, last 12 months: 1 opened, 0 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Cumbria House Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 25 November 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 13 August 2025.
- Run by
- Ashwood Park Healthcare Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Cumbria House Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 11.3 miles away
It is about 11.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Sandgate Road Surgery, 0.4 miles away
- White House Surgery, 0.6 miles away
- Manor Clinic, 0.7 miles away
Nearest dentists
- Cheriton Dental Practice, 0.8 miles away (NHS.uk details)
- Bupa Dental Care Folkestone, 0.8 miles away (NHS.uk details)
- Neka Wellbeing Sandgate, 0.9 miles away (NHS.uk details)
Nearest pharmacies
- Folkestone Pharmacy, 0.4 miles away
- Central Pharmacy, 0.6 miles away
- Paydens Pharmacy, 0.7 miles away
Nearest railway stations
- Folkestone West Station, 0.3 miles away
- Folkestone Central Station, 0.5 miles away
- Sandling Station, 4 miles away
Around Cumbria House Care Home
- H: Cumbria House Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Cumbria House Care Home
Where is Cumbria House Care Home located?
Cumbria House Care Home is a residential care home in Folkestone, Kent, CT20 2PG. You can view its exact location and get directions from the map on this page.
What type of care does Cumbria House Care Home provide?
Cumbria House Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Cumbria House Care Home's CQC rating?
Cumbria House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 August 2018. You can read the full CQC report from the link on this page.
Does Cumbria House Care Home offer respite or short-term care?
Yes. Cumbria House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Cumbria House Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. Cumbria House Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Cumbria House Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Cumbria House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Cumbria House Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Cumbria House Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Cumbria House Care Home. Actual fees depend on the room, the level of care and how it is funded.
Explore more
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