Canterbury House Care Home
Canterbury House Care Home is a residential care home in Faversham, Kent (ME13 8YQ). It holds a CQC rating of Good.
About Canterbury House Care Home
We are a residential care home in Faversham, providing a home for older people who need help with daily living, including those living with dementia. We try to run the place so that it belongs to the people who live in it. Residents have their own rooms with their own belongings, get up and go to bed when they choose and decide how they want to spend their days. Meals are cooked here and we listen when somebody says they would rather have something else. Much of what makes a care home worth living in is small and unglamorous: being helped to wash without being rushed, a hot drink at the time you actually want it, somebody noticing when you have gone quiet and sitting down with you. Dementia care, as we have come to understand it, is mostly a matter of knowing the person. We ask families to tell us about working life, children, music, faith and old habits, because that knowledge is what allows a member of staff to reassure somebody who is frightened or cannot place where they are. Family and friends are welcome whenever they would like to come, and we would always rather a relative raised a concern straight away. Respite stays are available as well as permanent places. Our most recent inspection by the Care Quality Commission rated us good overall. Do come and look round and ask us anything.
Care provided at Canterbury House Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 15 October 2024
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Canterbury House Care Home. Report published 15 October 2024.
- The assessment took place from 17 July 2024 to 7 August 2024.
- 66 places, 59 people were using the service at the time
- First assessment of the service
Safe
People received their medicines as prescribed, and the service was clean and tidy. Relatives told inspectors they felt their loved one was safe with the staff. Views on staffing were mixed, and relatives raised concerns about staffing levels at night and at weekends.
Effective
People told inspectors that staff understood their specific care needs. Staff knew people well and were able to meet their needs.
Caring
Staff were kind and compassionate and promoted people's independence where possible. They respected people's privacy and dignity. People were relaxed and comfortable with staff, and told inspectors they were treated with care and kindness.
Responsive
People were at the centre of their support and helped to develop and review their care records. People told inspectors staff were generally responsive and usually came promptly when they used the call bell. People understood staff could sometimes be busy.
Well-led
The views of people, staff and others were sought and acted on.
What people told the inspectors
People said they were happy with the care and support, and relatives said their loved ones were safe and treated as individuals. People and relatives felt the building was well maintained. Some relatives raised concerns about night and weekend staffing.
Since the last inspection
This is the earliest inspection report we hold for this service, so there is no earlier rating to compare with.
- 15 October 2024: Assessment under our new approach, rated Good. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Canterbury House Care Home compares in Swale
Measured against the 25 care homes for older people registered in Swale. The dark dot is this home.
- Size
- 66 places. Larger than 23 of the 25 homes. The local average is 36 places.
- CQC rating
- Good. 18 of the 25 homes (72%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 15 October 2024. 7 of the 25 homes have published a newer inspection report since.
- Registered
- November 2022. One of the newer homes in the area. Only 3 of the 25 have registered more recently.
- Care offered
- Dementia care. Of the 25 homes, 16 offer dementia care.
- Food hygiene
- 4 out of 5. The same rating as 3 of the 22 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Swale.
The local picture: Swale
What the numbers say about care for older people in Swale, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Canterbury House Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 3 November 2022, so 3 years.
- Food hygiene rating
- 4 out of 5. Good. Last inspected by the local council on 19 May 2026.
- Run by
- Anchor Hanover Group, which runs 131 adult social care services in England. 110 of the 129 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Canterbury House Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 11.3 miles away
It is about 11.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Faversham Medical Group, 0.7 miles away
- Faversham Medical Practice, 0.8 miles away
- Whitstable Medical Practice, 6.1 miles away
Nearest dentists
- Faversham Smiles, 0.7 miles away (NHS.uk details)
- Hillton Dental Surgery, 0.7 miles away (NHS.uk details)
- Faversham NHS Dac, 0.8 miles away (NHS.uk details)
Nearest pharmacies
- Newton Place Pharmacy, 0.7 miles away
- Paydens Pharmacy, 0.8 miles away
- Boots, 0.8 miles away
Nearest railway stations
- Faversham Station, 0.6 miles away
- Selling Station, 3.1 miles away
- Teynham Station, 3.9 miles away
Around Canterbury House Care Home
- H: Canterbury House Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Canterbury House Care Home
Where is Canterbury House Care Home located?
Canterbury House Care Home is a residential care home in Faversham, Kent, ME13 8YQ. You can view its exact location and get directions from the map on this page.
What type of care does Canterbury House Care Home provide?
Canterbury House Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Canterbury House Care Home's CQC rating?
Canterbury House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 October 2024. You can read the full CQC report from the link on this page.
Does Canterbury House Care Home provide dementia care?
Yes. Canterbury House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Canterbury House Care Home offer respite or short-term care?
Yes. Canterbury House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Canterbury House Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Canterbury House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Canterbury House Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Canterbury House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Canterbury House Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Canterbury House Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Canterbury House Care Home. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Faversham
- Lady Dane Farmhouse — CQC Outstanding
- Ashurst House — CQC Good
- Carnalea Residential Home — CQC Good
- The Autistic Trust - 9 Perrys Close — CQC Good
Browse all care homes in Faversham.