Westbourne Care Home

Logo of Westbourne Care Home, a care home in Hitchin, Hertfordshire, offering older person care, dementia care, learning disability and autism support and physical disability support.

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About Us

Westbourne Care Home is in Hitchin, Hertfordshire. We support older people and younger adults, including people living with dementia, adults with a learning disability, autistic adults, people with physical disabilities and people with a visual or hearing impairment.

Supporting such a mixed group under one roof takes planning rather than luck. A younger adult with a learning disability working towards more independence and an older resident living with dementia want very different things from a week, and support here is built around the individual rather than around a single house routine.

What we provide is residential care. Staff are on duty day and night to help with personal care, dressing, medication and meals, while doctors and district nurses come in for clinical needs.

For residents living with dementia we keep the day in a familiar order, keep the staff group as steady as we can and take time to learn about the person's earlier life. For autistic residents we pay attention to predictable routine, clear information and honest notice before anything changes.

Sight and hearing loss are taken seriously rather than worked around.

Respite and short stays are available. Our most recent overall rating from the Care Quality Commission is good. Please ring to arrange a visit.

Common questions about Westbourne Care Home

Where is Westbourne Care Home located?

Westbourne Care Home is a residential care home in Hitchin, Hertfordshire, SG5 2TP. You can view its exact location and get directions from the map on this page.

What type of care does Westbourne Care Home provide?

Westbourne Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Westbourne Care Home's CQC rating?

Westbourne Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 October 2022. You can read the full CQC report from the link on this page.

Does Westbourne Care Home provide dementia care?

Yes. Westbourne Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Westbourne Care Home offer respite or short-term care?

Yes. Westbourne Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Westbourne Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Westbourne Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Westbourne Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Westbourne Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Westbourne Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Westbourne Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 October 2022
  • Report published: 26 October 2022

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Hertfordshire

More local care news for Hertfordshire

Typical weekly fees in the East

Westbourne Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Westbourne Care Home. Actual fees depend on the room, the level of care and how it is funded.

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