Crossbrook Court

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About Us

At Crossbrook Court, we provide residential care for a wide range of people in the heart of Cheshunt, Hertfordshire. Our home supports older adults, younger adults, and individuals living with learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also offer respite care for those who need a short break from their usual living arrangements, or whose families need some time to rest.

We know that choosing a care home is one of the most significant decisions a person or family will ever make, and we do not take that lightly. Our team works hard to get to know each resident as an individual, understanding their routines, preferences, and what matters most to them day to day. Care here is tailored rather than generic, because people are not all the same and their support should not be either.

Our most recent CQC inspection resulted in a "requires improvement" rating, and we want to be straightforward about that. We have taken the findings seriously and are actively working through the areas identified, making changes to how we operate and how we support our staff to deliver consistent, safe care. We believe in being honest with the people we support and their loved ones, and that honesty extends to how we talk about where we are on our improvement journey.

Cheshunt is a community we feel genuinely connected to, and many of our residents have lived locally for much of their lives. Being part of that community matters to us.

If you would like to visit Crossbrook Court, speak with a member of our team, or simply have a conversation about whether we might be the right fit for you or someone you care about, we would be very happy to hear from you.

Common questions about Crossbrook Court

Where is Crossbrook Court located?

Crossbrook Court is a residential care home in Cheshunt, Hertfordshire, EN8 8LU. You can view its exact location and get directions from the map on this page.

What type of care does Crossbrook Court provide?

Crossbrook Court is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Crossbrook Court's CQC rating?

Crossbrook Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 May 2023. You can read the full CQC report from the link on this page.

Does Crossbrook Court offer respite or short-term care?

Yes. Crossbrook Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Crossbrook Court

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Crossbrook Court

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Crossbrook Court is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Crossbrook Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Crossbrook Court offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Crossbrook Court supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 May 2023
  • Report published: 26 May 2023

Overall: Requires Improvement

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Hertfordshire

More local care news for Hertfordshire

Typical weekly fees in the East

Crossbrook Court has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Crossbrook Court. Actual fees depend on the room, the level of care and how it is funded.

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