Norwood - 60 Carlton Avenue

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About Us

We at Norwood 60 Carlton Avenue are proud to offer a warm and welcoming residential care home in the heart of Kenton, providing specialist support for adults with learning disabilities and autism in a truly homely setting.

Nestled within a quiet residential neighbourhood in the HA postcode area of Harrow, our home enjoys the calm and familiarity of suburban London life. The surroundings offer a peaceful backdrop for daily living, whilst still keeping residents connected to the wider community, local amenities, and the vibrant life of the capital. It is a setting designed to feel like home, because we believe that comfort and belonging are the foundations of good care.

Our specialisms in residential care, learning disability and autism support, and respite care mean that we are able to offer meaningful, personalised care to each individual we welcome through our doors. For residents, this means being understood as a whole person, with their own preferences, routines, aspirations, and communication needs respected every single day. For families, it means the reassurance of knowing that their loved one is supported by a team with genuine experience in this area of care, whether they are joining us for a longer term placement or for a shorter respite stay that offers a much needed break for family carers.

We recognise that choosing a care home is one of the most important decisions a family can make, particularly when supporting a relative with a learning disability or autism. Our approach focuses on empowering the people we care for to live full, active, and meaningful lives, with choice and dignity at the centre of everything we do. From daily routines to social opportunities, we work in partnership with residents and their families to ensure that life here reflects what matters most to each person.

Our commitment to this way of working is reflected in our latest inspection by the Care Quality Commission in October 2023, where we were rated Outstanding overall. We are especially proud that we were rated Outstanding for being Responsive and Well led, alongside Good ratings for being Safe, Effective, and Caring. For families, this independent recognition offers meaningful reassurance that our care is not only compassionate and consistent, but also thoughtfully led and genuinely tailored to the individuals who live here.

If you are exploring care options in Kenton, Harrow, or the wider London area for a loved one with a learning disability or autism, or if you are seeking a trusted place for respite care, we warmly invite you to get in touch. We understand how much thought goes into this decision, and we are here to answer your questions, share more about our approach, and help you feel confident about the next step for your family.

Common questions about Norwood - 60 Carlton Avenue

Where is Norwood - 60 Carlton Avenue located?

Norwood - 60 Carlton Avenue is a residential care home in Kenton, Harrow, HA3 8AY. You can view its exact location and get directions from the map on this page.

What type of care does Norwood - 60 Carlton Avenue provide?

Norwood - 60 Carlton Avenue is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Norwood - 60 Carlton Avenue's CQC rating?

Norwood - 60 Carlton Avenue is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 13 October 2023. You can read the full CQC report from the link on this page.

Does Norwood - 60 Carlton Avenue offer respite or short-term care?

Yes. Norwood - 60 Carlton Avenue offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Norwood - 60 Carlton Avenue

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Norwood - 60 Carlton Avenue

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Norwood - 60 Carlton Avenue is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Norwood - 60 Carlton Avenue is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Norwood - 60 Carlton Avenue offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 13 October 2023
  • Report published: 13 October 2023

Overall: Outstanding

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Outstanding
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

Norwood - 60 Carlton Avenue has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Norwood - 60 Carlton Avenue. Actual fees depend on the room, the level of care and how it is funded.

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