The Firefly Club Care Home

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About Us

We at The Firefly Club Care Home offer a warm and welcoming residential care home in Bordon, where compassionate support meets a genuine sense of community. Nestled in this peaceful Hampshire town, our home provides a calm and supportive environment for older people, younger adults, and those living with a range of complex needs.

Our setting in Bordon places us within the green, semi rural landscape of east Hampshire, an area known for its tranquil surroundings and friendly local character. The GU postcode area offers easy access for visiting families from across the South East, whilst the town itself provides a quiet backdrop that supports rest, reflection, and meaningful daily routines. Inside our home, we strive to create spaces that feel familiar and reassuring, where residents can spend time comfortably on their own or share moments together in shared communal areas.

The breadth of care we offer reflects our commitment to supporting people with very different life experiences and needs. Alongside residential care for older people, we provide specialist support for those living with dementia, helping residents maintain dignity, routine, and a sense of self as their journey unfolds. For adults with learning disabilities or autism, we focus on person centred approaches that respect individual preferences and promote independence wherever possible. We also welcome residents living with mental health conditions, physical disabilities, and visual or hearing impairments, tailoring our daily support so that every individual feels understood and valued. Our care extends to younger adults too, recognising that meaningful, age appropriate support is just as important at every stage of life.

In practice, this means our team works closely with residents and their loved ones to understand what matters most. Whether that involves a familiar morning routine, support with mobility, encouragement to take part in activities, or simply a quiet conversation over a cup of tea, we aim to make every day feel manageable and meaningful. Families are warmly involved in care planning, and we believe that open, honest communication is the foundation of trust.

Following our most recent CQC inspection on 15 October 2025, The Firefly Club Care Home has not yet received an overall rating, with the domains of Safe, Effective, Caring, and Well led each currently marked as Requires Improvement. We take these findings seriously and view them as an honest starting point for ongoing growth. Our team is actively working on focused improvements across every area of our home, listening carefully to feedback from residents, relatives, and professionals, and committing to clear, measurable progress. We believe transparency matters, and we want families to feel confident that we are dedicated to raising standards consistently and thoughtfully.

If you are exploring care options in Bordon or the wider Hampshire area, we would be delighted to welcome you for a visit. Choosing a care home is one of the most personal decisions a family can make, and we are here to answer your questions with patience, warmth, and openness. Please get in touch with The Firefly Club Care Home to arrange a conversation or tour, and let us show you how we are working to create a supportive home where every resident truly feels they belong.

Common questions about The Firefly Club Care Home

Where is The Firefly Club Care Home located?

The Firefly Club Care Home is a residential care home in Bordon, Hampshire, GU35 0AY. You can view its exact location and get directions from the map on this page.

What type of care does The Firefly Club Care Home provide?

The Firefly Club Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does The Firefly Club Care Home provide dementia care?

Yes. The Firefly Club Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Firefly Club Care Home offer respite or short-term care?

Yes. The Firefly Club Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Firefly Club Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Firefly Club Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Firefly Club Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Firefly Club Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Firefly Club Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Firefly Club Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 15 October 2025

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

The Firefly Club Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from The Firefly Club Care Home. Actual fees depend on the room, the level of care and how it is funded.

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