Joyleen

Joyleen is a residential care home in Gloucester, Gloucestershire (GL2 7BG). It holds a CQC rating of Good.

About Joyleen

Joyleen in Gloucester is a residential home supporting adults with learning disabilities, autistic adults and people with mental health needs, alongside older people. Most of the people here are younger adults, and we also offer respite stays. Because people tend to live here for years, we run the house as their household rather than as a setting they have been placed in. The people who live here decide how their rooms look, have a real say in what is bought and cooked, and shape the week around what they want to do. We would rather spend twenty minutes helping somebody do a thing themselves than two minutes doing it for them. Support with personal care, medication, health appointments, money and getting about is given exactly as each person has agreed, and recorded in enough detail that a colleague new to a shift can get a morning right without being told. For anybody who finds change difficult, that consistency is the ground everything else stands on. Communication is where the real work lies. Not everybody here uses speech, and we learn each person's way and write it down. Where somebody is managing a mental health condition we try to be steady and clear. Our most recent inspection by the Care Quality Commission rated us good overall.

Care provided at Joyleen

Read the full inspection report on the CQC website.

Common questions about Joyleen

Where is Joyleen located?

Joyleen is a residential care home in Gloucester, Gloucestershire, GL2 7BG. You can view its exact location and get directions from the map on this page.

What type of care does Joyleen provide?

Joyleen is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Joyleen's CQC rating?

Joyleen is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 June 2019. You can read the full CQC report from the link on this page.

Does Joyleen offer respite or short-term care?

Yes. Joyleen offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Joyleen

Can Mum or Dad stay here if their dementia gets worse?

No. Joyleen is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Joyleen is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Joyleen offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Joyleen supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Joyleen has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Joyleen. Actual fees depend on the room, the level of care and how it is funded.

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