The Mellows

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About Us

We at The Mellows are proud to offer a warm and welcoming residential care home in the heart of Loughton, Essex, where older people can enjoy comfortable living alongside compassionate, personalised support. Whether you are seeking long term residential care, specialist dementia care, or a shorter respite stay, our home has been thoughtfully created to feel like a true extension of family life.

Nestled within the leafy surroundings of Loughton in the IG postcode area, our setting benefits from the peaceful character of this well loved Essex town, with its close proximity to Epping Forest and excellent local amenities. The home itself provides a calm, homely atmosphere where residents can relax in comfortable communal areas, spend quiet moments in their own private rooms, or enjoy the gentle rhythm of daily life with others. Every corner has been designed with warmth, dignity, and ease of living in mind, so that residents feel genuinely at home from the very first day.

Our team specialises in caring for older people, including those living with dementia, and we understand that each individual arrives with their own unique story, preferences, and needs. For residents living with dementia, this means a considered approach that prioritises familiarity, gentle routine, and meaningful engagement, helping to reduce anxiety and preserve a sense of identity. For families, it means the reassurance of knowing that your loved one is being supported by people who truly understand the condition and who take the time to listen. Our respite care offering also provides valuable short term support, whether you need a trusted place for a loved one whilst you take a well earned break, or a comfortable stepping stone during recovery from illness or hospital treatment.

We are pleased to hold an overall rating of Good from the Care Quality Commission, following their most recent inspection in July 2022. Inspectors rated us Good across the Effective, Caring, Responsive, and Well led domains, reflecting the genuine kindness of our team and the thoughtful way in which care is planned and delivered. The Safe domain was rated as Requires Improvement, and we take that feedback seriously, viewing it as an important opportunity to keep strengthening the standards we set for ourselves. Our commitment is to keep listening, keep learning, and keep improving so that every resident continues to receive the safe, dignified, and respectful care they deserve.

Choosing a care home is one of the most important decisions a family can make, and we appreciate just how emotional that journey can be. We warmly invite you to get in touch with The Mellows to learn more about life within our community, to ask any questions that are on your mind, or to arrange a visit so you can see our home for yourself. Whatever stage you are at in your search, we are here to offer guidance, reassurance, and a genuinely caring welcome to you and your loved one.

Common questions about The Mellows

Where is The Mellows located?

The Mellows is a residential care home in Loughton, Essex, IG10 4NX. You can view its exact location and get directions from the map on this page.

What type of care does The Mellows provide?

The Mellows is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is The Mellows's CQC rating?

The Mellows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2022. You can read the full CQC report from the link on this page.

Does The Mellows provide dementia care?

Yes. The Mellows supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Mellows offer respite or short-term care?

Yes. The Mellows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Mellows

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Mellows

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Mellows is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Mellows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Mellows offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. The Mellows is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 July 2022
  • Report published: 26 July 2022

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Essex

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Typical weekly fees in the East

The Mellows has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Mellows. Actual fees depend on the room, the level of care and how it is funded.

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