Willow Health

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About Us

Willow Health is a residential care home in Colchester supporting adults with a learning disability, autistic adults and people living with a physical disability. We work in a domestic way rather than an institutional one, because this is somewhere people live and it ought to feel like it.

Our starting point is always the individual. We spend time learning how a person communicates, what they enjoy, what unsettles them and what helps them feel secure again, and we make sure the whole team understands those things consistently. Life here is not run to a fixed timetable. People get up when they are ready, spend their days on things that interest them and keep as much say over their own routine as they want.

We also look for the everyday chances for people to do more for themselves, whether that is helping with cooking, managing their own space or getting out into Colchester with the right support alongside them.

Respite stays are available for people who need support for a short period and for families who need a proper break.

Our most recent overall rating from the Care Quality Commission is good. What tells us more than a rating is whether people living here look relaxed and whether relatives feel free to turn up and ask anything. Visitors are always welcome.

Common questions about Willow Health

Where is Willow Health located?

Willow Health is a residential care home in Colchester, Essex, CO2 8PX. You can view its exact location and get directions from the map on this page.

What type of care does Willow Health provide?

Willow Health is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.

What is Willow Health's CQC rating?

Willow Health is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 July 2019. You can read the full CQC report from the link on this page.

Does Willow Health offer respite or short-term care?

Yes. Willow Health offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Willow Health Limited

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Willow Health Limited

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Willow Health Limited is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Willow Health Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Willow Health Limited offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 27 July 2019
  • Report published: 27 July 2019

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Essex

More local care news for Essex

Typical weekly fees in the East

Willow Health Limited has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Willow Health Limited. Actual fees depend on the room, the level of care and how it is funded.

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