Swanland House

About Us

Swanland House is a care home in North Ferriby, providing residential care for older people from across the East Riding, including residents living with dementia. We support younger adults as well, and we offer respite stays.

It is only fair to start with our regulator. Our most recent overall rating from the Care Quality Commission is requires improvement. We have worked through the report rather than around it. Care planning and record keeping have been reworked, supervision of the staff team has been strengthened, and we have made it easier for residents and relatives to raise something with us directly and get an answer. That work continues. Ask us and we will be specific about what has changed and what has not yet.

What we are trying to build has not changed. A household where people are helped at their own pace, where the food is worth sitting down to, and where the staff stay long enough to know that one resident likes a lie in and another is anxious if the routine shifts. For residents living with dementia, that steadiness matters more than anything else we could offer.

Families are welcome without appointments and we would rather hear from relatives too often than too little.

Respite stays are available for carers who need a rest and people who need support for a short period. Please visit and judge us for yourself.

Common questions about Swanland House

Where is Swanland House located?

Swanland House is a residential care home in North Ferriby, East Riding of Yorkshire, HU14 3PE. You can view its exact location and get directions from the map on this page.

What type of care does Swanland House provide?

Swanland House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Swanland House's CQC rating?

Swanland House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 May 2018. You can read the full CQC report from the link on this page.

Does Swanland House provide dementia care?

Yes. Swanland House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Swanland House offer respite or short-term care?

Yes. Swanland House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Swanland House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Swanland House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Swanland House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Swanland House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Swanland House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Swanland House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 25 May 2018
• Report published: 25 May 2018

Overall: Requires Improvement

• Safe: Requires Improvement
• Effective: Requires Improvement
• Caring: Good
• Responsive: Outstanding
• Well-led: Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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