Herons Lea Residential Home

Logo of Herons Lea Residential Home Limited, a care home in Bideford, Devon, offering older person care, dementia care and mental health care.

Herons Lea Residential Home is a residential care home in Bideford, Devon (EX39 3PT). It holds a CQC rating of Good.

About Herons Lea Residential Home

Herons Lea Residential Home is in Bideford, north Devon, providing residential care for older people who need support close at hand. We are not a large place and we do not run like one. The kitchen, the lounge and the garden are used as they would be in any household. Supporting residents living with dementia is a large part of our work, and we also support people managing mental health conditions. In both cases the approach starts with knowing the person properly: their history, their habits, what settles them and what does not. Routines are kept familiar, changes explained before they happen, and distress treated as something with a cause rather than as behaviour to be managed. Our team helps with personal care, medication, mobility and meals, and equally with the things that make a day worth having: conversation, music, a walk outside, or simply being left in peace with the newspaper. Family and friends are welcome whenever they can come. Respite stays are available for people needing care for a short period. Our most recent overall rating from the Care Quality Commission is Good. Please come and see us on an ordinary day and ask us whatever you would like to know.

Care provided at Herons Lea Residential Home

Read the full inspection report on the CQC website.

Common questions about Herons Lea Residential Home

Where is Herons Lea Residential Home located?

Herons Lea Residential Home is a residential care home in Bideford, Devon, EX39 3PT. You can view its exact location and get directions from the map on this page.

What type of care does Herons Lea Residential Home provide?

Herons Lea Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Respite care. The full list of services is shown on this page.

What is Herons Lea Residential Home's CQC rating?

Herons Lea Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 May 2018. You can read the full CQC report from the link on this page.

Does Herons Lea Residential Home provide dementia care?

Yes. Herons Lea Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Herons Lea Residential Home offer respite or short-term care?

Yes. Herons Lea Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Herons Lea Residential Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Herons Lea Residential Home Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Herons Lea Residential Home Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Herons Lea Residential Home Limited offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Herons Lea Residential Home Limited is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Herons Lea Residential Home Limited has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Herons Lea Residential Home Limited. Actual fees depend on the room, the level of care and how it is funded.

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