21 Lucerne Road

21 Lucerne Road is a residential care home in Thornton Heath, Croydon (CR7 7BB). It holds a CQC rating of Requires Improvement.

About 21 Lucerne Road

21 Lucerne Road is a small residential care home in Thornton Heath supporting adults with a learning disability, autistic adults and people living with a physical disability, and we also care for people living with dementia. Being small means the team know each person properly rather than relying on written handovers, which matters enormously when somebody communicates in their own way or when a change in mood is the first sign that something is wrong. We spend time learning how a person tells us they are content, bored, unwell or unsettled, and we make sure everybody reads those signs the same way. Respite stays are available as well. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather put that in front of you ourselves than leave you to find it elsewhere. We have worked through the findings and our attention has gone to the things that shape daily life here rather than to records alone. Anyone considering a placement here should visit and ask us directly what has changed and how we are making sure it holds.

Care provided at 21 Lucerne Road

Read the full inspection report on the CQC website.

Common questions about 21 Lucerne Road

Where is 21 Lucerne Road located?

21 Lucerne Road is a residential care home in Thornton Heath, Croydon, CR7 7BB. You can view its exact location and get directions from the map on this page.

What type of care does 21 Lucerne Road provide?

21 Lucerne Road is registered to provide residential personal care, with support that includes Dementia care, Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.

What is 21 Lucerne Road's CQC rating?

21 Lucerne Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 July 2024. You can read the full CQC report from the link on this page.

Does 21 Lucerne Road provide dementia care?

Yes. 21 Lucerne Road supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does 21 Lucerne Road offer respite or short-term care?

Yes. 21 Lucerne Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about 21 Lucerne Road

Can Mum or Dad stay here if their dementia gets worse?

Yes. 21 Lucerne Road is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. 21 Lucerne Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. 21 Lucerne Road offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the London

21 Lucerne Road has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from 21 Lucerne Road. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Thornton Heath

Browse all care homes in Thornton Heath.