Holly Lodge Care Home

About Us

Holly Lodge Care Home is a residential care home in Shildon, County Durham, providing a home for older people and for younger adults who need help with everyday life. We support people living with dementia, people with physical disabilities and people living with mental health conditions.

We run the home at the pace of the people in it. Breakfast happens when somebody wakes rather than when a trolley comes round, and the day takes the shape a person wants it to take. The help covers washing and dressing, medication, meals cooked here, mobility and the many small practical things that become difficult alone, given in a way that leaves dignity intact.

For those living with dementia and for people managing mental health conditions, we have found that patience and familiarity achieve more than any amount of procedure. Our staff tend to stay, which means people here are looked after by faces they know, and that continuity is worth a great deal when memory or mood is unreliable.

Families are welcome whenever they want to come, and we would far rather hear a concern early than late.

Respite stays are available as well as permanent places.

Our most recent overall rating from the Care Quality Commission is good. Please ring us if you would like to look round.

Common questions about Holly Lodge Care Home

Where is Holly Lodge Care Home located?

Holly Lodge Care Home is a residential care home in Shildon, County Durham, DL4 1NX. You can view its exact location and get directions from the map on this page.

What type of care does Holly Lodge Care Home provide?

Holly Lodge Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Holly Lodge Care Home's CQC rating?

Holly Lodge Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 February 2020. You can read the full CQC report from the link on this page.

Does Holly Lodge Care Home provide dementia care?

Yes. Holly Lodge Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Holly Lodge Care Home offer respite or short-term care?

Yes. Holly Lodge Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Holly Lodge Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Holly Lodge Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Holly Lodge Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Holly Lodge Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Holly Lodge Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Holly Lodge Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 12 February 2020
• Report published: 12 February 2020

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Outstanding
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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