Abbeyvale Care Centre

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About Us

Abbeyvale Care Centre is a care home in Hartlepool. We provide residential care for older people and younger adults, including people living with dementia, people managing mental health conditions and people with physical disabilities. Respite stays are available.

Because the people living here have genuinely different needs, we plan care one person at a time. What settles somebody with dementia is not what helps somebody living with a long standing mental health condition, and one routine stretched across everybody suits nobody in particular. So we spend our attention on the details: how a person likes to be addressed, what they can still do and would rather do themselves, what tends to make a bad day and what heads it off early.

Dementia care rests on patience and a recognisable day. We avoid springing things on people, we keep routines familiar, and when somebody is distressed we go looking for the cause rather than trying to smooth it over. Relatives often know precisely what helps and we want to be told at the beginning.

People here decide when they get up, what they eat and how they spend the day. Visitors are welcome whenever suits them, and we would far rather a concern reached us early and bluntly than be stored up for months.

At our most recent inspection the Care Quality Commission rated us good overall, and we keep asking residents and families what needs our attention.

Common questions about Abbeyvale Care Centre

Where is Abbeyvale Care Centre located?

Abbeyvale Care Centre is a residential care home in Hartlepool, County Durham, TS27 4QP. You can view its exact location and get directions from the map on this page.

What type of care does Abbeyvale Care Centre provide?

Abbeyvale Care Centre is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Abbeyvale Care Centre's CQC rating?

Abbeyvale Care Centre is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 December 2019. You can read the full CQC report from the link on this page.

Does Abbeyvale Care Centre provide dementia care?

Yes. Abbeyvale Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Abbeyvale Care Centre offer respite or short-term care?

Yes. Abbeyvale Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Abbeyvale Care Centre

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Abbeyvale Care Centre

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Abbeyvale Care Centre is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Abbeyvale Care Centre is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Abbeyvale Care Centre offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Abbeyvale Care Centre supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 11 December 2019
  • Report published: 11 December 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in County Durham

More local care news for County Durham

Typical weekly fees in the North East

Abbeyvale Care Centre has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Abbeyvale Care Centre. Actual fees depend on the room, the level of care and how it is funded.

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