Resolve

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About Us

Here at Resolve, we are proud to be a care home based in Bishop Auckland, County Durham, offering a warm and supportive environment for the people who live with us.

We specialise in residential care, supporting adults with learning disabilities and autism, as well as providing respite care for individuals and their families who need short term support. We understand that choosing the right care home is one of the most important decisions a family can make, and we take that responsibility seriously. Our aim is simple: to make sure everyone who comes through our door feels genuinely at home, respected, and listened to.

Life at Resolve is built around the people we support. We work closely with individuals, their families, and other professionals to ensure care is tailored to each person's needs, preferences, and goals. Whether someone lives with us permanently or joins us for a short respite stay, we want their time here to be meaningful and enjoyable. Routines, relationships, and the small things that matter most to each person are at the heart of how we work.

We are incredibly proud that our most recent inspection by the Care Quality Commission rated us as Outstanding. This reflects the hard work and commitment of our whole team, and it reassures families that the standard of care here truly is something to feel confident about.

Bishop Auckland is a community we are very much part of, and we value the connections we build locally, whether that is with families, health professionals, or the wider neighbourhood.

If you would like to find out more about Resolve, or if you are considering care for yourself or a loved one, please do get in touch. We are always happy to have a conversation and to welcome you in for a visit.

Common questions about Resolve

Where is Resolve located?

Resolve is a residential care home in Bishop Auckland, County Durham, DL14 8AW. You can view its exact location and get directions from the map on this page.

What type of care does Resolve provide?

Resolve is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Resolve's CQC rating?

Resolve is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 1 April 2020. You can read the full CQC report from the link on this page.

Does Resolve offer respite or short-term care?

Yes. Resolve offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Resolve

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Resolve

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Resolve is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Resolve is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Resolve offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 April 2020
  • Report published: 1 April 2020

Overall: Outstanding

  • Safe: Good
  • Effective: Outstanding
  • Caring: Outstanding
  • Responsive: Outstanding
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in County Durham

More local care news for County Durham

Typical weekly fees in the North East

Resolve has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Resolve. Actual fees depend on the room, the level of care and how it is funded.

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