Harbour House

Harbour House is a residential care home in Redruth, Cornwall (TR16 4LW). It holds a CQC rating of Requires Improvement.

About Harbour House

Harbour House is a residential care home in Redruth, Cornwall. We support older people and younger adults who need help with everyday life, including residents living with dementia, residents with physical disabilities and residents with visual or hearing impairment, and we offer respite stays for shorter periods. Residents here have different histories, different routines and very different ideas of a good day, so we plan support one person at a time rather than running the house on a single timetable. Help with personal care, meals, medication and appointments is given quietly and with respect for privacy, and whatever a resident can still manage themselves is protected. We should be open about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not content with that. We have reviewed how we assess and record residents' needs, how we train and supervise our staff and how quickly we act when a resident or a relative raises a concern, and we have treated the findings as a working list rather than a verdict. Progress of that kind shows up slowly and in small things, which is why we would encourage anyone considering Harbour House to visit, look around properly and ask us direct questions about what has changed and what is still in hand.

Care provided at Harbour House

Read the full inspection report on the CQC website.

Local care news in Cornwall

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Common questions about Harbour House

Where is Harbour House located?

Harbour House is a residential care home in Redruth, Cornwall, TR16 4LW. You can view its exact location and get directions from the map on this page.

What type of care does Harbour House provide?

Harbour House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Harbour House's CQC rating?

Harbour House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 November 2021. You can read the full CQC report from the link on this page.

Does Harbour House provide dementia care?

Yes. Harbour House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Harbour House offer respite or short-term care?

Yes. Harbour House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Harbour House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Harbour House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Harbour House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Harbour House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Harbour House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Harbour House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Harbour House. Actual fees depend on the room, the level of care and how it is funded.

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