Lavender House Residential Home

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About Us

Lavender House Residential Home provides residential care in Stoke on Trent for older people and younger adults, including people living with dementia. We also take planned respite stays.

Most of what makes a care home a decent place to live is ordinary and daily. Getting up at an hour of your own choosing, food you actually want to eat, staff who know your name and your habits, and somebody noticing when you are quieter than usual. That is where our effort goes. For residents living with dementia, familiarity and an unhurried approach prevent far more distress than they cost, so we keep the shape of the day recognisable and let people work at their own pace.

We should be plain about where we stand with the regulator. Our most recent overall rating from the Care Quality Commission was requires improvement. We are not going to present that as a misunderstanding. It reflected real shortfalls, and our manager and staff team have been working through the findings, with tighter medicines practice, clearer record keeping, more training and supervision, and regular internal checks so that gaps are found by us rather than by an inspector.

That work is not finished and we will not claim otherwise. If you are considering Lavender House for somebody you love, please come and look round, ask exactly what has changed since the inspection, and speak to residents and relatives while you are here.

Common questions about Lavender House Residential Home

Where is Lavender House Residential Home located?

Lavender House Residential Home is a residential care home in Stoke On Trent, Cheshire East, ST7 2QN. You can view its exact location and get directions from the map on this page.

What type of care does Lavender House Residential Home provide?

Lavender House Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Lavender House Residential Home's CQC rating?

Lavender House Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 July 2025. You can read the full CQC report from the link on this page.

Does Lavender House Residential Home provide dementia care?

Yes. Lavender House Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Lavender House Residential Home offer respite or short-term care?

Yes. Lavender House Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Lavender House Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Lavender House Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Lavender House Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Lavender House Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Lavender House Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Lavender House Residential Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 July 2025
  • Report published: 21 July 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Cheshire East

More local care news for Cheshire East

Typical weekly fees in the North West

Lavender House Residential Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Lavender House Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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